abd88's Privacy Policy
A complete and transparent account of how your personal information is collected, stored, and protected.
abd88 ("we", "our", or "platform") treats the protection of personal information of players in Bangladesh as its highest priority. This Privacy Policy ("Policy") explains how abd88 collects your information, why it collects it, how it uses it, and how securely it is stored. By reading this Policy, you can become aware of your rights over your own information. By using abd88's services, you are considered to have agreed to this Policy.
1 What Information We Collect
During registration and use of abd88's services, we may collect the following types of information:
1.1 Information You Provide Directly
We collect information when you voluntarily provide it on our platform. This includes:
- Full name, date of birth, and verification information related to national identity
- Email address and mobile number
- Preferred language and communication preferences
- Payment-related information — bKash, Nagad, or Rocket account details required for processing transactions
- Any messages sent via support tickets or live chat
1.2 Automatically Collected Information
While you use abd88, certain information is automatically collected by our systems:
- IP address and device type
- Browser type, version, and language settings
- Source of site visit (referral URL)
- Page visits, session duration, and navigation patterns
- Information obtained from cookies and similar tracking technologies
- Betting and gaming activity logs
1.3 Information Received from Third Parties
For the purposes of identity verification (KYC) and fraud prevention, we may receive a limited amount of information from trusted third-party service providers. These third parties also adhere to privacy standards similar to this Policy.
2 How Information Is Used
abd88 uses the information collected about you only for the following purposes:
Creating, verifying, and managing your account; processing deposits and withdrawals (bKash, Nagad, Rocket); applying bonuses and promotions; and personalising your gaming experience.
Detecting and preventing fraud, money laundering, and abuse; age verification (21+); and enforcing responsible gaming policies.
Sending transaction notifications, account updates, and relevant promotional information; and managing 24/7 live chat and email support.
Analysing and improving site performance; reviewing user experience to develop new features.
abd88 does not sell your information to advertisers or unrelated third parties.
3 Information Sharing and Disclosure
abd88 follows strict policies and shares your personal information only in the following limited circumstances:
3.1 Service Provider Partners
Limited information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket), technical infrastructure, and fraud prevention services. These partners may not use the information for any purpose other than the relevant task.
3.2 Legal Obligations
If abd88 is required to disclose information pursuant to a lawful order from a government or legal authority or a court order, it is obligated to do so. In such circumstances, we disclose only the minimum information necessary.
3.3 Business Transfers
In the event of any business restructuring or acquisition involving abd88, user information may be transferred while remaining protected under this Policy. You will be notified in advance in such cases.
4 Cookies and Tracking Technologies
abd88 uses cookies and similar technologies. Cookies are small data files stored on your device that help ensure the site functions properly.
4.1 Essential Cookies
These cookies are essential for the site to operate correctly — this includes maintaining login sessions, ensuring security, and preserving transaction continuity.
4.2 Analytical Cookies
These cookies are used to understand which sections of the site are used most and where there is room for improvement. The information collected is aggregated and anonymous.
4.3 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may affect some site functionality.
5 Data Retention and Security
5.1 Retention Period
abd88 retains your information for as long as your account is active or as long as is necessary to provide the service. Even after an account is closed, certain information may be retained for a defined period for legal and regulatory reasons.
5.2 Security Measures
abd88 applies industry-standard technical and organisational measures to protect your information:
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Encryption of data at rest
- Restricted access controls — only authorised staff can view specific information
- Regular security audits and penetration testing
- Real-time monitoring for suspicious activity
However, no method over the internet is completely secure. We make every effort, but cannot guarantee absolute security.
6 Your Rights
As a user of abd88, you have the following rights over your personal information:
You may request to know what information we hold about you.
You may request correction of inaccurate or incomplete information.
In certain circumstances, you may request that your information be deleted.
You may object to marketing messages or certain types of data processing.
You may request your information in a structured, readily accessible format.
In certain circumstances, you may request that the processing of your information be restricted.
To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.
7 Protection of Payment Information
abd88 processes transactions exclusively through bKash, Nagad, and Rocket. We take special precautions for the security of payment information:
- Full mobile banking account numbers are not stored on our servers — only the necessary token or masked information is retained
- All financial transactions are conducted under SSL encryption
- A record of each transaction is stored securely and you can view your transaction history when needed
- Suspicious transactions are automatically monitored and immediate action is taken
If you have any concerns related to a payment, please notify our support team immediately.
8 Protection of Minors' Information
abd88 strictly does not provide services to anyone under the age of 21 (minors). Our platform is for users aged 21 and above only.
If we learn that a minor is using our services, their account will be closed immediately and the collected information will be deleted. If a parent or guardian believes their child is using abd88, they are requested to notify our support team without delay.
9 Third-Party Links and Services
abd88's platform may occasionally contain references to third-party websites or services. These external sites have their own privacy policies and we are not responsible for their data practices.
We advise you to read the privacy policy of any third-party site before visiting it.
10 Changes to the Policy
abd88 reserves the right to change or update this Privacy Policy as needed. For any significant changes, we will:
- Note the updated date on this page
- Inform registered users via email or through a clear notice on the site
- Request new consent where necessary
Continued use of the service after any changes will be considered your agreement to the updated Policy. We therefore recommend reviewing this page from time to time.
Have Questions About Privacy?
If you have any questions, concerns, or requests regarding this Policy, our support team is always ready to help. We provide assistance in both Bengali and English.
Live Chat
Available 24/7 — the fastest way to get a response